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Clear View Living | Senior Care & Assisted Living in Edina, MN

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HIPAA Compliance

HIPAA Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL AND HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
Effective Date: September 1, 2026
At Clear View Living, protecting your health and personal information is fundamental to how we deliver care. As a residential senior care facility in Minnesota, we are required by federal law—specifically the Health Insurance Portability and Accountability Act (HIPAA)—to maintain the privacy and security of your Protected Health Information (PHI).
This Notice explains our legal duties, how we handle your PHI, and your rights regarding your medical information.

1. Understanding Your Protected Health Information (PHI)

Protected Health Information (PHI) includes any individually identifiable health information we create, receive, or maintain. This includes information regarding your physical or mental health conditions, medical history, care plans, medications, and payment records for healthcare services provided by Clear View Living.

2. How We May Use and Disclose Your PHI

We may use and disclose your PHI without your written permission for the following primary purposes:

A. For Treatment

We use your PHI to provide, coordinate, and manage your daily care and assistance.
  • Example: Our care staff may share details about your mobility needs or dietary restrictions with on-site nurses, visiting physicians, physical therapists, or emergency responders involved in your care.

B. For Payment

We use and disclose your PHI to bill and collect payment for the services provided at our facility.
  • Example: We may send billing information to your long-term care insurance provider, Medicare, Medicaid, or an authorized family member responsible for payment.

C. For Healthcare Operations

We use your PHI to support our daily operational activities, assess quality of care, and improve overall facility operations.
  • Example: We may review care records to evaluate staff performance, conduct safety audits, or comply with Minnesota state licensing regulations.

3. Other Permitted Uses and Disclosures Without Written Consent

Under specific circumstances defined by law, we may share your PHI without your explicit authorization:
  • Family Members & Emergency Contacts: Unless you object, we may share relevant PHI with family members, close personal friends, or designated decision-makers directly involved in your care or payment for care.
  • Required by Law: We disclose PHI when mandated by federal, state, or local laws (e.g., state reporting requirements for adult protection or elder care oversight).
  • Public Health & Safety: We may disclose PHI to report public health risks, prevent communicable disease spread, or prevent a serious, imminent threat to your health/safety or the safety of others.
  • Health Oversight Activities: We may share PHI with government agencies that oversee residential care facilities for audits, inspections, or licensure reviews.
  • Law Enforcement & Judicial Proceedings: We may disclose PHI in response to court orders, subpoenas, or legal processes as authorized by law.

4. Uses and Disclosures Requiring Your Written Authorization

Any other uses or disclosures not covered in this Notice will be made ONLY with your explicit written authorization. Specifically, we will never:
  • Sell your Protected Health Information.
  • Use or share your PHI for external marketing or commercial purposes.
  • Share psychotherapy or specialized clinical notes without express consent.
Note: You may revoke any written authorization at any time in writing. Once revoked, we will no longer use or disclose your PHI for that purpose, except to the extent we have already taken action based on your prior consent.

5. Your Rights Regarding Your Health Information

As a resident or legally authorized representative, you have the following rights under HIPAA:
  1. Right to Inspect and Copy: You have the right to inspect and obtain an electronic or paper copy of your medical and billing records. (A reasonable, cost-based fee may apply for printing and mailing.)
  2. Right to Request Amendments: If you believe information in your record is incorrect or incomplete, you may submit a written request asking us to amend it. We will review your request and provide a written response.
  3. Right to an Accounting of Disclosures: You may request a list of certain instances where we shared your PHI for reasons other than standard treatment, payment, healthcare operations, or those authorized by you.
  4. Right to Request Restrictions: You have the right to request that we restrict how we use or share your PHI for treatment, payment, or operations. While we will consider all requests, we are not legally required to agree unless you self-pay in full for a service and request that we not disclose it to a health plan.
  5. Right to Confidential Communications: You can ask us to contact you or your designated representative in a specific way (e.g., calling a specific phone number or mailing to a specific address).
  6. Right to a Paper Copy of This Notice: You may request a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.

6. Our Responsibilities

  • We are required by law to maintain the privacy and security of your Protected Health Information.
  • We will notify you promptly if a breach occurs that may have compromised the privacy or security of your unsecured PHI.
  • We must follow the duties and privacy practices described in this Notice and provide you with a copy upon admission or request.
  • We reserve the right to change the terms of this Notice. Any revisions will apply to all PHI we maintain and will be posted on our website and in our facility.

7. Questions & Complaints

If you have questions about this Notice, wish to exercise your rights, or believe your privacy rights have been violated, please contact our Compliance Officer immediately:
  • Clear View Living
  • Address: 6313 France Ave S., Edina, MN 55410
  • Phone: +1 763-910-1849
No Retaliation: You will not be penalized, discriminated against, or retaliated against in any way for filing a complaint or inquiring about your privacy rights.
You also have the right to file a formal complaint with the federal government:
  • U.S. Department of Health and Human Services
  • Office for Civil Rights (OCR)
  • 200 Independence Avenue, S.W., Washington, D.C. 20201
  • Toll-Free Phone: 1-800-368-1019 | TTY: 1-800-537-7697
 
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